• Welcome to the new COTI server. We've moved the Citizens to a new server. Please let us know in the COTI Website issue forum if you find any problems.
  • We, the systems administration staff, apologize for this unexpected outage of the boards. We have resolved the root cause of the problem and there should be no further disruptions.

FFE is okay?

Made an order two days ago for the Twilight 2000 reprints to FFE. Money was taken immediately by paypal, but haven't gotten any confirmation email from FFE that things are being processed, what have you. Is Marc okay? Just, as always, I'm nervous about ordering books...
 
Order placed Sunday then? Probably enjoying his day of rest and working out the orders this week. Paypal is automated 24/7... Marc is only human ;)

I don't recall ever getting an email confirmation from Marc on an order and I've never heard of him (to the best of my recall at the moment) not filling an order, usually very quickly.

Give it the usual shipping time and then bump this if you still don't have it.
 
IF you still have a problem after the Memorial Day weekend in the US (ie, Tuesday), e-mail me at don.mckinney@gmail.com and I'll get with Marc directly.

Thanks for that DonM, will do! Of course, technically, I don't have a problem yet, since I haven't heard anything at all (I realize for some folks is customary not to send emails habitually after something like this, but it bugs me all the same). Just to know my order was received and being processed, you know?

Thanks again though.
 
Just wanted to let everyone know that Marc's customer service is extremely excellent. Sent an email not even an hour ago because of a sending issue, and then I decided to cancel the order, and Marc refunded lickety-split, no worries.

So, thumbs up to FFE!
 
Back
Top